I have a question about a product. Who do I contact?

  • Call +965 1800080 (press 1 for workshop) (press 2 for sales office)

How long does delivery take?

  • Our delivery times are typically less than 3 business days This excludes Fridays and public holidays.
  • Note: Some areas, such as Khiran, Wafra, etc. are too far for us to ensure 3 business days delivery. Therefore, delivery to those areas might take 4-5 days.

Do I need to pay for installation?

  • No, we offer free installation.

What time do you deliver?

  • Our deliveries usually happen between 8:30am and 2:30pm. We will call you beforehand to ensure an appropriate delivery time.

What is your refund policy?

  •  We allow our items to be refunded or replaced within a period of 15 days from the purchasing time.

      My appliance/AC stopped working. What do I do?

      • Reach out to our repairs team using one of the following numbers:
      • WhatsApp (click number to chat):
      • Call
        • 1800080
        • +965 9743 8130
        • +965 9668 7246

      I have a complaint, what do I do?

      • We take your complaints very seriously. Use any of the contact options below to get in touch with us.

      How do I contact you?

      • Phone: 1800080
      • WhatsApp: +965 96687290
      • Email: