I have a question about a product. Who do I contact?
- Call +965 1800080 (press 1 for workshop) (press 2 for sales office)
How long does delivery take?
- Our delivery times are typically less than 3 business days This excludes Fridays and public holidays.
- Note: Some areas, such as Khiran, Wafra, etc. are too far for us to ensure 3 business days delivery. Therefore, delivery to those areas might take 4-5 days.
Do I need to pay for installation?
- No, we offer free installation.
What time do you deliver?
- Our deliveries usually happen between 8:30am and 2:30pm. We will call you beforehand to ensure an appropriate delivery time.
What is your refund policy?
- We allow our items to be refunded or replaced within a period of 15 days from the purchasing time.
My appliance/AC stopped working. What do I do?
- Reach out to our repairs team using one of the following numbers:
-
WhatsApp (click number to chat):
- Call
- 1800080
- +965 9743 8130
- +965 9668 7246
I have a complaint, what do I do?
- We take your complaints very seriously. Use any of the contact options below to get in touch with us.
How do I contact you?
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